Trends in the restaurant business have shifted from the owner orientation to customer focus. The essay writer second restaurant to be established at Sarnia Location will need to be tailored to meet customer needs by adapting an operation design that saves clients time and offers convenience as service to clients. This will focus to incorporate features, as an entertaining, fresh interactive atmosphere, healthy food ingredients, unlimited food quantities, and customer involvement in the food preparation process.
While Sarnia location would be able to seat 190 diners it’s been estimated that 10 to 20 diners on Thursday nights and 20 to 30 diners on both Friday and Saturday nights would still be turned off. The solution would be to redesign the seating arrangement leading to increased sales revenue and to overall profits. Two major design changes would achieve the objective that is adding a second food preparation area, and moving the location of the cooking grill.
Diners waiting times would be reduced significantly with the addition of a second food preparation area located close to the grill so that they would not have to wait in line to use the single food preparation area. The cost estimates include $4,200 for the installation, then the oil, sauce and spice bar would cost $3,100 including installation, additional kitchen worker to keep the food preparation area stocked and clean at $15.00 per hour (including benefits) and they sometimes shared in the tips.
This would save diners approximately 90 seconds at the food preparation table and another 80 seconds waiting time in line for the oil, sauce and spice bar. They would save an additional 60 seconds in making their selections and another approximately 30 seconds per trip at the oil, sauce and spice bar.
Centralizing the grill central location could provide more counter or railing space around the grill, providing more room for diners saving additional 80 seconds per trip by not having to wait for a spot at the cooking station.
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Two cooks would be utilized, working in 30-minute shifts to cover the entire 5-hour dinner period. The cooks would be paid $19.00 per hour (including benefits) plus tips for the five-hour shift. The cost of the additional counter space would be $9600 installed.
The blueprints for the new Sarnia location would optimize the restaurants profits without compromising the diner’s experience and this is the ultimate achievement for the new expansion of the Oriental Express Restaurant.
Contingency would be an outside open-air set-up that allows flow of people and can give an interacting environment. This is a low-cost contingence since no design or modifications just tents, decor set-up and tables.
MEMO:
Date: 4/11/2022
To: James Chan
From:
Subject: New design for Sarnia Location Restaurant to solve Customer needs
Recommendation
To redesign the seating arrangement leading to increased sales revenue and to overall profits. Two major design changes would achieve the objective that is adding a second food preparation area, and moving the location of the cooking grill.
This would save diners approximately 90 seconds at the food preparation table and another 80 seconds waiting time in line for the oil, sauce and spice bar. They would save an additional 60 seconds in making their selections and another approximately 30 seconds per trip at the oil, sauce and spice bar.
Contingency would be an outside open-air set-up that allows flow of people and can give an interacting environment. This is a low-cost contingence since no design or modifications just tents, decor set-up and tables.
